- We want you to be completely satisfied with your purchase! If you are not 100% satisfied, you can return your item(s) for a refund within 30 days of purchase. (Returns must be unused, in the same condition you received them, and in the original packaging.)
Refund and Exchange Details
- Upon the arrival of your order, inspect your shipment carefully. If there is any loss or damage, please contact us immediately.
- To qualify for a refund, all products must be in their original, unaltered packaging, including boxes and labels.
- Shipping and handling charges are non-refundable.
- Return/exchange shipping costs to be paid by the purchaser.
- Returned items may incur a restocking fee determined by Outburst BMX.
- Outburst will refuse items returned in unsalable condition OR reduce the refund amount by 50%.
- Returned clothing must be clean and unwashed.
- Items can only be returned or exchanged if they were bought from our website, otherwise please contact the retailer where you purchased the item.
- Refunds will be issued within 5-7 business days of receiving your return, and can only be refunded to the original credit card or PayPal account that was used for the purchase.